Effective Date: 27.05.25
Last Updated: 27.05.25
1. INTRODUCTION
This Cookie Policy explains how T-Shirt Box, operated by Smartum Tech
LLC, uses cookies and similar technologies on our website and service
platform. By using our Service, you consent to our use of cookies as
described in this policy.
2. WHAT ARE COOKIES?
Cookies are small text files stored on your device when you visit our
website. They help us provide you with a better experience by
remembering your preferences, improving our Service, and enabling
certain functionalities essential for subscription management.
3. TYPES OF COOKIES WE USE
3.1 Strictly Necessary Cookies
These cookies are essential for our Service to function properly:
Cookie Name |
Purpose |
Duration |
Provider |
session_id |
User authentication and session management |
Session |
T-Shirt Box |
csrf_token |
Security protection against attacks |
Session |
T-Shirt Box |
subscription_state |
Track active subscription status |
30 days |
T-Shirt Box |
design_downloads |
Track monthly download limits |
30 days |
T-Shirt Box |
Legal Basis: These cookies are necessary for contract
performance and service delivery.
3.2 Functional Cookies
These cookies enhance your experience with our Service:
Cookie Name |
Purpose |
Duration |
Provider |
theme_preferences |
Remember your preferred design themes |
1 year |
T-Shirt Box |
download_format |
Save your preferred file format settings |
6 months |
T-Shirt Box |
dashboard_layout |
Remember your dashboard configuration |
1 year |
T-Shirt Box |
voting_reminders |
Track theme voting participation |
1 month |
T-Shirt Box |
3.3 Analytics Cookies
These help us understand how customers use our Service:
Cookie Name |
Purpose |
Duration |
Provider |
_ga |
Google Analytics tracking |
2 years |
Google |
_gid |
Session identification |
24 hours |
Google |
_gat_gtag |
Rate limiting |
1 minute |
Google |
mp_* |
Mixpanel user behavior analytics |
1 year |
Mixpanel |
design_interaction |
Track design popularity and usage |
90 days |
T-Shirt Box |
3.4 Marketing Cookies
Used for advertising and marketing communications:
Cookie Name |
Purpose |
Duration |
Provider |
fbp |
Facebook Pixel tracking |
90 days |
Facebook |
_gcl_au |
Google Ads conversion tracking |
90 days |
Google |
linkedin_insight |
LinkedIn advertising optimization |
90 days |
LinkedIn |
utm_tracking |
Campaign source tracking |
30 days |
T-Shirt Box |
4. SUBSCRIPTION-SPECIFIC COOKIES
4.1 Plan Management
-
subscription_plan: Tracks your current subscription
level (Starter/Growth/Premium)
-
billing_cycle: Remembers monthly/annual billing
preference
-
plan_features: Enables plan-specific features and
limitations
-
upgrade_eligibility: Tracks eligibility for plan
upgrades
4.2 Design Access Control
-
monthly_quota: Monitors design download limits per
plan
-
theme_access: Controls access to specific themes
based on plan
-
voting_rights: Manages voting privileges per
subscription level
-
download_history: Tracks designs accessed for
license verification
5. THIRD-PARTY INTEGRATIONS
5.1 Payment Processing
-
Stripe: Secure payment processing and fraud
detection
- PayPal: Alternative payment method support
-
Tax Services: Automated tax calculation and
compliance
5.2 Design Delivery
-
CDN Services: Fast, reliable design file delivery
-
Cloud Storage: Secure design file storage and
backup
-
Download Optimization: Efficient file delivery
based on location
5.3 Customer Support
-
Zendesk: Help desk and support ticket management
-
Intercom: Live chat and customer communication
-
Knowledge Base: Self-service support resources
6. COOKIE CONSENT MANAGEMENT
6.1 Consent Options
When you first visit our website, you can:
- Accept All: Consent to all cookie categories
-
Reject Non-Essential: Allow only necessary cookies
-
Customize Settings: Choose specific cookie
categories
-
Learn More: Access detailed cookie information
6.2 Managing Preferences
Update your cookie preferences anytime:
- Cookie Settings: Footer link on all pages
- Account Dashboard: Privacy settings section
- Email Us: privacy@t-shirtbox.com
-
Browser Settings: Direct browser cookie controls
7. BROWSER COOKIE CONTROLS
7.1 Browser-Specific Instructions
Google Chrome:
- Settings > Privacy and Security > Cookies and other site data
- Choose your preferred cookie handling option
- Manage exceptions for specific sites
Mozilla Firefox:
- Settings > Privacy & Security > Cookies and Site Data
- Configure cookie acceptance settings
- Manage stored data and exceptions
Safari:
- Preferences > Privacy > Cookies and website data
- Adjust cookie and tracking settings
- Manage website data
Microsoft Edge:
- Settings > Cookies and site permissions
- Configure cookie behavior
- Manage site-specific permissions
7.2 Mobile Browser Settings
-
iOS Safari: Settings > Safari > Privacy & Security
-
Android Chrome: Chrome app > Settings > Site
settings > Cookies
-
Mobile Firefox: Firefox app > Settings > Data
Management
8. IMPACT OF COOKIE SETTINGS
8.1 Essential Cookies Disabled
If you disable essential cookies:
- Cannot log in to your account
- Subscription management unavailable
- Design downloads will not function
- Billing and payment processing disabled
8.2 Functional Cookies Disabled
Without functional cookies:
- Must re-select preferences each visit
- Dashboard resets to default layout
- Theme voting preferences not remembered
- File format settings not saved
8.3 Analytics Cookies Disabled
Disabling analytics cookies affects:
- Our ability to improve Service quality
- Understanding of popular design themes
- Optimization of download performance
- Development of new features
9. INTERNATIONAL COMPLIANCE
9.1 European Union (ePrivacy Directive)
- Explicit consent required for non-essential cookies
- Clear information about cookie purposes
- Easy withdrawal of consent
- Respect for "Do Not Track" signals
9.2 United Kingdom (PECR)
- Similar requirements to EU ePrivacy Directive
- ICO guidance compliance
- Clear cookie notices and consent
9.3 California (CCPA)
- Disclosure of cookie data collection
- Right to opt-out of cookie-based tracking
- No discrimination for privacy choices
10. COOKIE RETENTION PERIODS
Cookie Category |
Retention Period |
Reason |
Session Cookies |
End of session |
Security and functionality |
Authentication |
30 days |
Account security |
Preferences |
1 year |
User experience |
Analytics |
2 years maximum |
Service improvement |
Marketing |
90 days |
Advertising relevance |
11. UPDATES TO COOKIE USAGE
11.1 Policy Updates
We may update our cookie usage for:
- New Service features
- Enhanced security measures
- Improved user experience
- Legal compliance requirements
11.2 Notification Methods
Changes communicated through:
- Updated cookie consent banner
- Email notification for material changes
- Website announcements
- Account dashboard notifications
12. CONTACT INFORMATION
12.1 Cookie-Related Questions
Email: support@tshbox.com
12.2 Company Information
Smartum Tech LLC
Service: T-Shirt Box
Address: 30 N Gould St Ste N, Sheridan, WY 82801, USA
13. ADDITIONAL RESOURCES
For more information about cookies and privacy:
- All About Cookies: www.allaboutcookies.org
-
Your Online Choices: www.youronlinechoices.com
-
Network Advertising Initiative:
www.networkadvertising.org
-
Digital Advertising Alliance: www.aboutads.info