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Cookie Policy

How we use cookies and similar technologies

Effective Date: 27.05.25

Last Updated: 27.05.25

1. INTRODUCTION

This Cookie Policy explains how T-Shirt Box, operated by Smartum Tech LLC, uses cookies and similar technologies on our website and service platform. By using our Service, you consent to our use of cookies as described in this policy.

2. WHAT ARE COOKIES?

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, improving our Service, and enabling certain functionalities essential for subscription management.

3. TYPES OF COOKIES WE USE

3.1 Strictly Necessary Cookies

These cookies are essential for our Service to function properly:

Cookie Name Purpose Duration Provider
session_id User authentication and session management Session T-Shirt Box
csrf_token Security protection against attacks Session T-Shirt Box
subscription_state Track active subscription status 30 days T-Shirt Box
design_downloads Track monthly download limits 30 days T-Shirt Box

Legal Basis: These cookies are necessary for contract performance and service delivery.

3.2 Functional Cookies

These cookies enhance your experience with our Service:

Cookie Name Purpose Duration Provider
theme_preferences Remember your preferred design themes 1 year T-Shirt Box
download_format Save your preferred file format settings 6 months T-Shirt Box
dashboard_layout Remember your dashboard configuration 1 year T-Shirt Box
voting_reminders Track theme voting participation 1 month T-Shirt Box

3.3 Analytics Cookies

These help us understand how customers use our Service:

Cookie Name Purpose Duration Provider
_ga Google Analytics tracking 2 years Google
_gid Session identification 24 hours Google
_gat_gtag Rate limiting 1 minute Google
mp_* Mixpanel user behavior analytics 1 year Mixpanel
design_interaction Track design popularity and usage 90 days T-Shirt Box

3.4 Marketing Cookies

Used for advertising and marketing communications:

Cookie Name Purpose Duration Provider
fbp Facebook Pixel tracking 90 days Facebook
_gcl_au Google Ads conversion tracking 90 days Google
linkedin_insight LinkedIn advertising optimization 90 days LinkedIn
utm_tracking Campaign source tracking 30 days T-Shirt Box

4. SUBSCRIPTION-SPECIFIC COOKIES

4.1 Plan Management

  • subscription_plan: Tracks your current subscription level (Starter/Growth/Premium)
  • billing_cycle: Remembers monthly/annual billing preference
  • plan_features: Enables plan-specific features and limitations
  • upgrade_eligibility: Tracks eligibility for plan upgrades

4.2 Design Access Control

  • monthly_quota: Monitors design download limits per plan
  • theme_access: Controls access to specific themes based on plan
  • voting_rights: Manages voting privileges per subscription level
  • download_history: Tracks designs accessed for license verification

5. THIRD-PARTY INTEGRATIONS

5.1 Payment Processing

  • Stripe: Secure payment processing and fraud detection
  • PayPal: Alternative payment method support
  • Tax Services: Automated tax calculation and compliance

5.2 Design Delivery

  • CDN Services: Fast, reliable design file delivery
  • Cloud Storage: Secure design file storage and backup
  • Download Optimization: Efficient file delivery based on location

5.3 Customer Support

  • Zendesk: Help desk and support ticket management
  • Intercom: Live chat and customer communication
  • Knowledge Base: Self-service support resources

6. COOKIE CONSENT MANAGEMENT

6.1 Consent Options

When you first visit our website, you can:

  • Accept All: Consent to all cookie categories
  • Reject Non-Essential: Allow only necessary cookies
  • Customize Settings: Choose specific cookie categories
  • Learn More: Access detailed cookie information

6.2 Managing Preferences

Update your cookie preferences anytime:

  • Cookie Settings: Footer link on all pages
  • Account Dashboard: Privacy settings section
  • Email Us: privacy@t-shirtbox.com
  • Browser Settings: Direct browser cookie controls

7. BROWSER COOKIE CONTROLS

7.1 Browser-Specific Instructions

Google Chrome:

  1. Settings > Privacy and Security > Cookies and other site data
  2. Choose your preferred cookie handling option
  3. Manage exceptions for specific sites

Mozilla Firefox:

  1. Settings > Privacy & Security > Cookies and Site Data
  2. Configure cookie acceptance settings
  3. Manage stored data and exceptions

Safari:

  1. Preferences > Privacy > Cookies and website data
  2. Adjust cookie and tracking settings
  3. Manage website data

Microsoft Edge:

  1. Settings > Cookies and site permissions
  2. Configure cookie behavior
  3. Manage site-specific permissions

7.2 Mobile Browser Settings

  • iOS Safari: Settings > Safari > Privacy & Security
  • Android Chrome: Chrome app > Settings > Site settings > Cookies
  • Mobile Firefox: Firefox app > Settings > Data Management

8. IMPACT OF COOKIE SETTINGS

8.1 Essential Cookies Disabled

If you disable essential cookies:

  • Cannot log in to your account
  • Subscription management unavailable
  • Design downloads will not function
  • Billing and payment processing disabled

8.2 Functional Cookies Disabled

Without functional cookies:

  • Must re-select preferences each visit
  • Dashboard resets to default layout
  • Theme voting preferences not remembered
  • File format settings not saved

8.3 Analytics Cookies Disabled

Disabling analytics cookies affects:

  • Our ability to improve Service quality
  • Understanding of popular design themes
  • Optimization of download performance
  • Development of new features

9. INTERNATIONAL COMPLIANCE

9.1 European Union (ePrivacy Directive)

  • Explicit consent required for non-essential cookies
  • Clear information about cookie purposes
  • Easy withdrawal of consent
  • Respect for "Do Not Track" signals

9.2 United Kingdom (PECR)

  • Similar requirements to EU ePrivacy Directive
  • ICO guidance compliance
  • Clear cookie notices and consent

9.3 California (CCPA)

  • Disclosure of cookie data collection
  • Right to opt-out of cookie-based tracking
  • No discrimination for privacy choices

10. COOKIE RETENTION PERIODS

Cookie Category Retention Period Reason
Session Cookies End of session Security and functionality
Authentication 30 days Account security
Preferences 1 year User experience
Analytics 2 years maximum Service improvement
Marketing 90 days Advertising relevance

11. UPDATES TO COOKIE USAGE

11.1 Policy Updates

We may update our cookie usage for:

  • New Service features
  • Enhanced security measures
  • Improved user experience
  • Legal compliance requirements

11.2 Notification Methods

Changes communicated through:

  • Updated cookie consent banner
  • Email notification for material changes
  • Website announcements
  • Account dashboard notifications

12. CONTACT INFORMATION

12.1 Cookie-Related Questions

Email: support@tshbox.com

12.2 Company Information

Smartum Tech LLC

Service: T-Shirt Box

Address: 30 N Gould St Ste N, Sheridan, WY 82801, USA

13. ADDITIONAL RESOURCES

For more information about cookies and privacy:

  • All About Cookies: www.allaboutcookies.org
  • Your Online Choices: www.youronlinechoices.com
  • Network Advertising Initiative: www.networkadvertising.org
  • Digital Advertising Alliance: www.aboutads.info
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  • 30 N Gould St Ste N, Sheridan, WY 82801, USA

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